Matt has been repairing my instruments for nearly 10 years, as both a Sciex engineer and as an independent contractor. He has huge experience of TOF and triple quad instruments to draw upon and has excellent diagnostic skills. He is always totally professional and reliable, keeping the customer well-informed of timescales, progress etc. Since going it alone, Matt has continued to provide a first rate service at competitive rates and always makes himself available should you be in need of technical assistance. He mixes professionalism with a friendly and humorous attitude which makes any dealings with him a pleasure. I would recommend him very highly.

Matt has always been an excellent and dedicated engineer. He is always determined to solve any issues we have as quickly as possible, and is proactive in making sure parts are available and delivered at the earliest opportunity. I have been extremely happy with all the work Matt has done and would highly recommend Matt to anyone.

We have been lucky enough to have Matt as our Tandem MS engineer for a number of years. He has always responded to all of our service call-outs the same day and has completed the repair of the instrument as quickly as possible with clear explanations and guidance so that we fully understand the issue and the resolution. Matt is extremely professional and always shows a clear understanding of the demands of his customers and the requirement to repair instruments in order to ensure continuation of our clinical service. He is a fantastic engineer and I wish all of the engineers we dealt with were as personable and knowledgeable as him!”

MPL Mass Spec Ltd. provides our laboratory with excellent and professional service for our SCIEX instruments. We are now on our third annual service contract with them and had no second thoughts continuing each year due to the level of expertise shown by each engineer visit. The instruments are always serviced promptly and thoroughly with the company working to our schedule wherever possible. I fully recommend them as a service provider.